Privacy Policy

Effective Date: 01.03.25

At PC Innovation LTD (“we”, “our”, “us”), we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or make purchases from our business.

1.⁠ ⁠Information We Collect

We collect the following types of personal information when you interact with our services:

• Personal Identification Information: Name, email address, phone number, delivery address, billing address, and payment information.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on pages, and other actions taken within the site.

2.⁠ ⁠How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your orders, including payment and delivery.

• To provide customer support and respond to your inquiries.

• To send order confirmations, invoices, and service-related communications.

• To improve our website, products, and services.

• To send marketing communications (if you have opted in).

• To comply with legal and regulatory obligations.

3.⁠ ⁠Legal Basis for Processing Your Personal Data

Under the UK General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Performance of a Contract: Processing your personal data to fulfill our contractual obligations, such as processing orders and providing customer service.

• Consent: If you have provided explicit consent to receive marketing communications or other specific processing activities.

• Legal Obligation: To comply with any legal requirements.

4.⁠ ⁠Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party vendors and service providers (such as payment processors and delivery companies) who assist us in operating our business.

• Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request by authorities.

5.⁠ ⁠Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6.⁠ ⁠Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Rectification: You can ask us to correct any inaccuracies in your data.

• Erasure: You can request that we delete your personal data, subject to certain exceptions.

• Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.

• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

• Withdrawal of Consent: If you have provided consent for any specific processing activities, you may withdraw it at any time.

To exercise any of these rights, please contact us at Info@pcinnovation.co.uk.

7.⁠ ⁠Cookies

We use cookies on our website to enhance user experience, analyze site traffic, and deliver personalized content. By continuing to use our site, you agree to our use of cookies. For more details, please refer to our Cookie Policy.

8.⁠ ⁠Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9.⁠ ⁠International Transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms to protect your data.

10.⁠ ⁠Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

11.⁠ ⁠Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PC Innovation

Email: info@pcinnovation.co.uk

Phone: 07845868886

Website: www.pcinnovation.co.uk